Where is Zales located? Who is the management team? How can I contact them?

Vicky Hicks asked this on Jul 14, 2012 Posted in Zales1 answer — Last reply 70 months ago

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Does Zales price match?

You can check Zales's customer service page here to see if they have posted any information about price matching. Alternatively, you can check Zales's homepage to check for information regarding price matching.
Zales's price matching policies are rated:
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Knoji Staff answered this on Jun 11, 2017 Posted in Zales1 answer — Last reply 6 months ago

Does Zales offer free returns? What's their exchange policy?

Yes, Zales does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. Free return only if you received a damage, defective, or incorrect item. You might also check out Zales's homepage for additional pages with information on re...
Zales's returns & exchanges policies are rated:
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Knoji Staff answered this on Jun 10, 2017 Posted in Zales1 answer — Last reply 6 months ago

Does Zales accept Apple Pay?

No, Zales does not currently accept Apple Pay. You can find additional information on their website here. You might also find more information about Zales's payment methods and Apple Pay policies on their main page.
Zales's Apple Pay policies are rated:
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Knoji Staff answered this on Jun 10, 2017 Posted in Zales1 answer — Last reply 6 months ago

What is Zales's return / refund / exchange policy?

Zales Return Policy is as follows: Zales and Zales.com Returns and Exchanges are permitted within 100 days from the purchase date for jewelry; and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories, as applicab...
Amy Russell answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 7 months ago

Does Zales accept PayPal or BillMeLater?

Yes!  Zales accepts both PayPal and Bill Me Later.  You can even order online and pick-up at a store if you wish to use PayPal or Bill Me Later as a payment option.  Zales also accepts Visa, MasterCard, American Express, and Discover Debit and Credit Cards. 
Amy Russell answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 60 months ago

Does Zales accept debit cards or personal checks?

Zales accepts MasterCard and Visa Debit Cards, but they do not accept personal checks.  However, they do accept PayPal, which allows processing of electronic checks drawn on your checking account. 
Amy Russell answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 60 months ago

Does Zales ship internationally? Which countries do they ship to?

Zales does not ship internationally.  They ship to the United States, United States Military Addresses, and United States Territories.  Zales offers the following convenient shipping options: Destinations Shipping Options Delivery Rates   Ship...
Amy Russell answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 60 months ago

Does Zales offer a mobile app for iPad, iPhone and Android?

Zales does not offer a specific app for iPad, iPhone, or Android.  However, they do offer a mobile website (m.zales.com).  They also offer a store locator for your convenience here. . 
Amy Russell answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 60 months ago

Does Zales offer a mobile app for iPad, iPhone and Android?

Yes, Zale has a mobile app that allows customers to shop, view inventory, check on orders and obtain customer service from Zale.  The mobile app is for their customers who are on the move and use mobile apps frequently to do businesss.  The app is available for free and can be downloaded f...
Teresa Conti answered this on Oct 6, 2012 Posted in Zales1 answer — Last reply 67 months ago

What products and services does Zales sell / offer?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

In general, what's the customer feedback on Zales? Have they been reviewed by blogs and news sites?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

How trustworthy is Zales? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

How much traffic does Zales's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

Where can I find Zales's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

What are Zales's shipping rates and policies? Do they ship internationally? Do they ship on time?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

What are Zales's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

What products and services does Zales sell / offer?

answered this on Dec 31, 1969 Posted in Zales1 answer — Last reply 70 months ago

Does Zales offer discounts to military families and veterans?

You can check this page for more information about Zales's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offe...
Zales's military discount policies are rated:
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Knoji Staff answered this on May 31, 2017 Posted in Zales1 answer — Last reply 235 months ago

Does Zales offer free shipping?

Yes, Zales does offer free shipping all the time. You can read more about Zales's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on Zales's homepa...
Zales's shipping costs are rated:
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Knoji Staff answered this on May 28, 2017 Posted in Zales1 answer — Last reply 235 months ago