Zales FAQ & Shopper Discussion

List of Zales's social media pages?

We're researching this question now. Our team is checking Zales's customer service pages and FAQs and other online sources for an answer. We may also contact Zales directly to get more information about this question.
Answered on Apr 18, 2018 Posted in Zales1 answer — Last reply 13 hours ago

Does Zales offer a mobile app for iPhone, iPad, or Android?

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Answered on Apr 18, 2018 Posted in Zales1 answer — Last reply 14 hours ago

Does Zales take PayPal for payment?

We couldn't find a definitive answer to whether Zales accepts PayPal on their website. You may check out this page for any updated information on their PayPal policies. Also, check their homepage for any updates to their payment policies.
Answered on Apr 17, 2018 Posted in Zales2 answers — Last reply 1 day ago

Does Zales accept Google Pay?

We researched this but could not find a clear answer to whether Zales accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
Answered on Apr 17, 2018 Posted in Zales2 answers — Last reply 1 day ago

Does Zales sell real and authentic products? Do they sell fakes?

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Answered on Apr 3, 2018 Posted in Zales1 answer — Last reply 2 weeks ago

Does Zales have a loyalty program? How good is it?

We're researching this question now. Our team is checking Zales's customer service pages and FAQs and other online sources for an answer. We may also contact Zales directly to get more information about this question.
Answered on Apr 2, 2018 Posted in Zales1 answer — Last reply 2 weeks ago

Does Zales offer discounts or freebies on your birthday?

You can check this page for more information about Zales's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special dea...
Answered on Apr 1, 2018 Posted in Zales2 answers — Last reply 2 weeks ago

Does Zales ship internationally?

You can find more information about Zales's international shipping policies here. Browse their homepage to stay current on Zales's special shipping promotions or deals.
Answered on Apr 1, 2018 Posted in Zales2 answers — Last reply 2 weeks ago

Does Zales offer student discounts?

Check this page for the latest information about Zales's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts.
Answered on Mar 31, 2018 Posted in Zales2 answers — Last reply 2 weeks ago

Does Zales accept competitors' coupons?

You can check Zales's customer service page here to see if they have posted any information about competitor coupons.
Answered on Mar 31, 2018 Posted in Zales2 answers — Last reply 2 weeks ago

What are Zales's coupon stacking policies? Are you able to stack coupons at Zales?

Check out this page to see if Zales currently allows you to stack coupons. Zales does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Answered on Mar 31, 2018 Posted in Zales2 answers — Last reply 2 weeks ago

Does Zales have a senior discount policy?

Check this page for more information about Zales's senior discounts and offers.
Answered on Mar 31, 2018 Posted in Zales1 answer — Last reply 2 weeks ago

Does Zales have an official coupons page?

Yes, Zales does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page ere. Hope you find the coupon that best suits your shopping needs! You might also find more information on Zales's discount policy on their homepage here.
Answered on Mar 31, 2018 Posted in Zales1 answer — Last reply 2 weeks ago

Does Zales ever have sales?

Yes, Zales does run regular sales events. More information can be found by visiting their promotions and deals page.
Answered on Mar 31, 2018 Posted in Zales1 answer — Last reply 2 weeks ago

Does Zales have a money-back guarantee?

Yes, you can get a refund if you're not satisfied with your Zales purchase. They have a money-back guarantee. Learn more about it on their site here. You can learn more about Zales on their homepage.
Answered on Mar 31, 2018 Posted in Zales2 answers — Last reply 2 weeks ago

Does Zales have an outlet store?

Yes Zales does sell merchandise through its outlet stores. Zales's outlet stores offer off-season and discounted items, and you can find lots of great deals there. You can visit their locations page to find the outlet nearest you. Or you can visit the Zales homepage for other information.
Answered on Mar 31, 2018 Posted in Zales1 answer — Last reply 2 weeks ago

Does Zales have an affiliate program? Has anyone used it?

It doesn't look like Zales offers any affiliate programs right now, but they may in the future. You can also contact customer service to be directed to the latest information on any possible partnerships here.
Answered on Feb 26, 2018 Posted in Zales1 answer — Last reply 2 months ago

Does Zales price match?

You can check Zales's customer service page here to see if they have posted any information about price matching. Alternatively, you can check Zales's homepage to check for information regarding price matching.
Answered on Jun 11, 2017 Posted in Zales1 answer — Last reply 11 months ago

Does Zales offer free returns? What's their exchange policy?

Yes, Zales does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. Free return only if you received a damage, defective, or incorrect item. You might also check out Zales's homepage for additional pages with information on re...
Answered on Jun 10, 2017 Posted in Zales1 answer — Last reply 11 months ago

Does Zales accept Apple Pay?

No, Zales does not currently accept Apple Pay. You can find additional information on their website here. You might also find more information about Zales's payment methods and Apple Pay policies on their main page.
Answered on Jun 10, 2017 Posted in Zales1 answer — Last reply 11 months ago

Does Zales accept debit cards or personal checks?

Zales accepts MasterCard and Visa Debit Cards, but they do not accept personal checks.  However, they do accept PayPal, which allows processing of electronic checks drawn on your checking account. 
Macy Hyde answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 65 months ago

Does Zales ship internationally? Which countries do they ship to?

Zales does not ship internationally.  They ship to the United States, United States Military Addresses, and United States Territories.  Zales offers the following convenient shipping options: Destinations Shipping Options Delivery Rates   Ship...
Max Allen answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 65 months ago

Does Zales offer a mobile app for iPad, iPhone and Android?

Zales does not offer a specific app for iPad, iPhone, or Android.  However, they do offer a mobile website (m.zales.com).  They also offer a store locator for your convenience here. . 
Tamara J answered this on Apr 30, 2013 Posted in Zales1 answer — Last reply 65 months ago

Does Zales offer a mobile app for iPad, iPhone and Android?

Yes, Zale has a mobile app that allows customers to shop, view inventory, check on orders and obtain customer service from Zale.  The mobile app is for their customers who are on the move and use mobile apps frequently to do businesss.  The app is available for free and can be downloaded f...
Crystal Millian answered this on Oct 6, 2012 Posted in Zales1 answer — Last reply 72 months ago

Does Zales offer discounts to military families and veterans?

You can check this page for more information about Zales's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offe...
Answered on May 31, 2017 Posted in Zales1 answer — Last reply 240 months ago

Does Zales offer free shipping?

Yes, Zales does offer free shipping all the time. You can read more about Zales's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on Zales's homepa...
Community answered this on May 28, 2017 Posted in Zales1 answer — Last reply 240 months ago

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Answered on Apr 19, 2018 Posted in Black & Basic1 answer — Last reply 42 minutes ago

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